Effective Date: August 2026

Refund & Donation Cancellation Policy

Kasangati Orphans Fund Society (KOFS) sincerely appreciates every donation received in support of vulnerable children, widows, and community development initiatives.

Donation Policy

Unless otherwise stated, all donations made to KOFS are considered voluntary and non-refundable because funds are allocated directly to charitable programs.

Refund Eligibility

Refund requests may be considered only under the following circumstances:

  • Duplicate donations
  • Incorrect donation amount due to user error
  • Unauthorized or fraudulent transactions
  • Technical system errors resulting in multiple charges

Refund Request Period

Refund requests should be submitted within 7 calendar days of the transaction.

How to Request a Refund

Please provide:

  • Full Name
  • Donation Date
  • Donation Amount
  • Payment Reference Number
  • Reason for Refund

Email your request to:

kofs_kasangati@yahoo.com

Refund Processing

Approved refunds will generally be processed within 7–14 business days, depending on your financial institution or payment provider.

Donation Cancellation

One-Time Donations

One-time donations cannot be cancelled once successfully processed.

Recurring Donations

Recurring donations may be cancelled at any time before the next scheduled billing by contacting:

info@kofs.org.ug

Once cancelled, no future recurring charges will be made.

Contact

Kasangati Orphans Fund Society (KOFS)

Email:
kofs_kasangati@yahoo.com

Recurring Donation Support:
info@kofs.org.ug